The Granny Wardrobe is based in Vancouver, BC, Canada. If you're a Vancouver local resident, I offer same-day drop off for a fee, or pick up at the office for free. Otherwise shipping fees are calculated at checkout.
I will do a final inspection of every order before package it with care. Orders are generally processed within 1 business day of purchase and shipped via Canada Post. You will receive an email notification when your order has shipped.
Please get in touch if you have any special shipping requests, or need the item urgently. I'm sure we can figure something out together! :)
- All orders are wrapped with acid-free tissue paper with a care instruction card.
- Scarves are sent flat in a sturdy envelope with standard mail service (no tracking).
- Clothes, Hats and Bags are sent in a waterproof Poly Mailer via Expedited Parcel service (with tracking).
- Express shipping and add-on tracking number are available at checkout.**
**Tracking numbers are available for the below destinations:
Australia, Austria, Belgium, Brazil, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Latvia, Lebanon, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Turkey, United States, United Kingdom.
- Local pick up is available at The Granny Wardrobe head office: 422 Richard Street, Suite 170, Vancouver, V6B 2Z4. You will receive an email notification when your order is ready for pick up, processing time is usually 1 business day. Be sure to bring a piece of ID with you for the front desk to release the package.